Dental Insurance & Finances

At Lume Dental, we are committed to providing our patients with personalized, high-quality dental services at affordable prices, and we follow the most up to date Alberta Fee Guide for all our dental services. We understand that paying for dental treatment can be stressful, especially if the costs are high. You should consider yourself fortunate if you have insurance benefits to help with the cost of your dental care. Please know that our goal is to assist you in navigating your coverage so that you obtain the maximum benefits possible.

The Lume Dental team is here to assist you in understanding your insurance plan so you can best utilize your coverage. To guarantee accuracy when dealing with your insurance company, please bring your most up-to-date insurance information with you to your appointment. Dental insurance is a complex subject and while it is not possible for us to know every detail, limit, or exclusion involved in all the plans we deal with, we endeavor to assist you in understanding and navigating coverage details the best we can.

Our office prides itself on providing a very high standard of dental care at a very fair price. Please know that dental insurance is intended to cover some, but not all, of the costs of your dental care. Not all dental plans are the same, and not all treatments are eligible or fully reimbursable. Furthermore, insurance companies can sometimes make it difficult for the dental provider to retrieve any extended information. It is therefore important to remember that it is ultimately your responsibility to understand what your individual plan allows.

Please note that the treatment we recommend will always be based on your dental needs, regardless of the nature and extent of your dental plan coverage.

We are pleased to offer Direct Billing (also called “Assignment of Benefits”). Our administrative team is happy to electronically submit your insurance papers directly to your insurance company on your behalf, and accept their payment directly to our office. You only pay the difference your company will not cover. Unfortunately, there are a few insurance companies that will not allow payment to come to the office, therefore payment in full for services is required.

Please note that despite our efforts, due to the Canadian Personal Privacy Act, we have limited access to any specific information from your dental insurance company regarding your plan. It is your responsibility to know the parameters of your dental coverage plan and to provide our office with accurate and current insurance information.

We accept most major insurance providers. Please call Lume Dental at (403) 986-5680 if you have any inquiries regarding our insurance partners.